Introduction
This website is committed to protecting & respecting your privacy, please read the following carefully to understand our views & practices regarding your personal data & how we will treat it. This policy together with our terms of use referred to here set out the core principle on which any personal data we collect from you or that you provide to us, will be processed by us.
We keep certain information when you visit our website & recognize the importance of keeping that information secure & letting you know what we will do with it.
This policy only applies to our website. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider. We have no control over the policy or terms of other websites. It is your responsibility to check their policy before continuing to access them.
IP Addresses & Cookies
We may collect information about your computer, including where available, your IP address, operating system, and browser type. We also collect data for system administration and to report aggregate information to our advertisers.
This is statistical data about our users’ browsing actions and patterns, and does not identify any individual or collect personal information to our third party advertisers.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.
Information We May Collect From You
We may collect and process the following information:
- Information that you provide by filling in forms on our site.
- Information provided at the time of registering as a user on our website subscribing to our services or requesting further assistance
- The information you provide when reporting an issue with our website
- When you contact us, a record that correspondence
- Completed surveys that we use for research purposes; although you do not have to respond to them.
By submitting your email & phone number on our site, you give consent to receiving occasional emails & SMS messages about special offers, or other information from us.
Where We Store Your Personal Data
Personally identifiable information collected by 3 ROSE SERVICE LLC is securely stored and is not accessible to third parties or employees of 3 ROSE SERVICE LLC. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
Uses Made Of The Information
We use information kept about you in the following ways:
- To ensure that content from our website is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service when you choose to do so.
- To notify you about changes to our service.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email. Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, when appropriate, notified to you by email. However, we advise that you check this page regularly to keep up to date with any changes.
Your Consent
By using our website, you indicate that you agree to our privacy policy and that you agree to abide by it. If you do not agree to our privacy policy, please refrain from using our website.
All usage rights are owned, reserved & controlled by 3 ROSE SERVICE LLC ©
SMS Terms and Conditions
- Introduction
3 ROSE SERVICE LLC may disclose Personal Data and other information as follows:
∙ Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
∙ Additional Disclosures: – Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.
∙ All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Purpose of SMS Notifications
Our SMS notifications are designed to:
Bookings confirmations, Appointments reminders, Quotes, Feedback request, satisfaction follow-ups, information and conversations to answer questions, promocions.
- Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week.
- Opt-Out Instructions
Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:
- To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.
- You may also email us at info@3roseservice.com with your opt-out request.
- After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.
- Help and Support
If you are experiencing issues with our SMS notifications or need assistance, you can:
- Reply with the keyword “HELP” to any message.
- Email us directly at info@3roseservice.com.
- Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.
- Privacy and Data Security
We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
- Compliance with Regulations
We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.
- Indemnification
You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.
- Participation Requirements
To participate in our SMS notifications service, you must:
- Be 18 years of age or older.
- Own a wireless device capable of two-way messaging.
- Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.
- Dispute Resolution and Arbitration
By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree
that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.
- Miscellaneous
You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.
- Contact Information
If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:
- Email: info@3roseservice.com
- Phone: 929-322-0242
- Mailing Address: 2535 Astoria Blvd, Astoria, NY 11102
- Full Privacy Policy
For more detailed information on how we collect, use, and protect your data, please review our full Privacy Policy.