We’re Excited to Care for Your Home!
3 Rose Service is here to answer all of your questions and provide you with an amazing quote to get your residential or commercial spaces clean
Still Have Questions? Our Staff Would be Happy to Assist You.
What about my pets?
We will gladly work around pets, we ask that indoor activity is limited for cleaning efficiency & safety reasons, if your pet becomes anxious or presents a safety concern, 3 ROSE SERVICE LLC reserves the right to remove its cleaners from your home.
Do I need to tip my cleaning technician?
Tipping is always appreciated. If you feel your cleaning team did an exceptional job, you are welcome to leave a tip. 100% of tips go directly to the cleaning professionals who serviced your home.
What if my cleaning falls on a holiday?
We observe the following holidays:
New Year’s Day
New Year Eve
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Christmas Eve
If a routine cleaning falls on one of these holidays, we will contact you in advance to reschedule your cleaning
Will the initial cleaning take longer?
Yes. In order to bring your space up to our standard, the first cleaning will often take longer than the following visits so that we can give your space the deep cleaning it deserves and learn your home’s unique needs.
Do I need to be home while my house is being cleaned?
No, but it is certainly your preference. Most of our customers aren’t home but the vast majority purchase a lockbox or trust us with a key and alarm code.
Will you send the same cleaning technician each time?
We make our best efforts to send the same cleaning techs each time. It’s the most efficient but we do not guarantee it. We are managing both our staff and clients’ needs which are constantly in flux. If you are sent an alternate cleaning technician, our staff have access to detailed information about your preferences and requests to ensure consistency of our services.
How do I pay for my cleaning service?
In order to reserve your cleaning date and time, a deposit of $70 will be applied.
This fee is NON-REFUNDABLE but deductible to the total cleaning price.
Payments are due at the time of service. We will charge your credit card on file after your cleaning has been completed.
For further information, please see our Terms & conditions